Safe and Secure

Responsible Gaming — Stay in Control, Stay Entertained

At 77abc, we believe that enjoying gaming for entertainment and knowing your own limits go hand in hand. This page provides the information and support you need to keep your gaming experience safe and positive.

21+ — All casino and betting activity is for those aged 21 and above only

Gaming is entertainment, not a source of income

Casino games, slots, and sports betting are a form of entertainment. But when gaming stops being fun and starts causing stress or worry, it needs to be taken seriously. At 77abc, we care about every member's wellbeing. That is why our platform includes tools to help you manage your pace and spending.

As per our Terms and Conditions, this site is only for those aged 21 and above. No account can remain active without age verification. If there are underage individuals in your household, it is your responsibility to keep them away from this platform. Device locks and passwords are effective ways to do this.

The purpose of gambling should be entertainment, not a solution to financial problems. Feeling the urge to bet more in order to recover lost money is a warning sign — if this happens, take a break.

Alongside your own protection, 77abc's Privacy Policy ensures that your personal information and account activity remain fully secure. If you have any questions or need clarification, you will find detailed answers on our FAQ page.

Use the control tools

You can activate any of the following features directly from your 77abc account.

Daily / Weekly Deposit Limit

Set a maximum on how much you deposit within a given period. Once the limit is set, you will not be able to deposit beyond that amount.

Deposit Control Self-Managed

Loss Limit

A feature that automatically stops play once you have lost a set amount. When the limit is reached, the session ends.

Loss Control Session Protection

Session Time Limit

Decide in advance how long you will play each day. When the set time is up, you will receive a notification and the session will end.

Time Management Reminder

Cooldown Break

Take a break for a few days or a few weeks. During this time you will not be able to log in or place bets, but your account will remain active.

Temporary Break Flexible Duration

Self-Exclusion

If you want to deactivate your account completely for an extended period, request self-exclusion. All access will be closed for a minimum of 6 months.

Long-Term Protection Permanent Option

Gaming History Review

You can view a detailed history of all your bets, deposits, and withdrawals at any time. Stay informed and make your own decisions.

Transparency View History

Important information about self-exclusion: Once self-exclusion is activated, your account cannot be reopened before the set period ends. Before making this decision, contact our 24/7 live chat support — our team will explain the entire process to you in Bengali.

Recognise the warning signs

If any of the following apply to you or someone you know, it is best not to ignore them.

  • You feel a repeated urge to bet in order to recover lost money and cannot stop yourself.
  • You are using money meant for household expenses or borrowed money to gamble.
  • You feel the need to hide your gambling from family or people close to you.
  • Gaming is causing you to neglect work, studies, or family responsibilities.
  • You feel restless or irritable when you cannot play, and find it hard to focus on other things.
  • You keep increasing your bet amounts because the previous amounts no longer feel satisfying.
  • You feel stress, guilt, or anxiety after playing, yet cannot bring yourself to stop.

Where to find support

77abc Support Team

24/7 live chat — speak directly with our team at any time, in Bengali or English
Email support: [email protected] — write to us at your convenience and get a prompt reply
To set account limits or activate self-exclusion, contact the support team directly

Family and Professional Advice

Let someone you trust in your family know — instead of handling it alone, seek support from those close to you
Talk to a mental health professional or counsellor — this is not weakness, it is courage
Mental health clinics and support centres offer confidential counselling

77abc's Commitment

We are committed to maintaining a responsible gaming environment. The following are always ensured on our platform:

  • No underage person (under 21) can open or use an account — age verification is mandatory.
  • Personal limit tools can be activated for free and instantly — no delays or fees.
  • A Bengali-speaking support team is available 24/7 — any responsible gaming request is given priority.
  • No promotional messages or offers are sent to members who have self-excluded.
  • If concerning behaviour is detected, our team proactively reaches out to the member with an offer of support.
  • Your data and transactions are fully protected with SSL encryption and up-to-date security measures.

Responsible Gaming Questions

Log in to your account and go to "Account Settings" or "Responsible Gaming". From there you can instantly set a deposit limit, loss limit, or session time limit. If you need help, contact our 24/7 live chat in Bengali.

The minimum self-exclusion period is 6 months. Your account cannot be reactivated during this time. If you wish to reactivate after the period ends, you will need to contact the support team, and there will be a set waiting period to ensure the decision is made with care.

Change your password immediately and add a lock to your device. If you suspect an underage person is using it, let our support team know. We will review the account activity and take the necessary steps.

A cooldown break is short-term — from a few days to a few weeks, after which you can return normally. Self-exclusion is a long-term option — your account is completely inactive for a minimum of 6 months, and during this time no promotions or communications are sent to you.

You can contact any nearby mental health clinic or the psychiatry department of a government hospital. Start by talking to trusted people in your family. The 77abc support team is always ready to point you in the right direction — ask us in Bengali via live chat.

No. All casino and betting activity on 77abc is only for those aged 21 and above. An account cannot be fully activated without age verification. If anyone registers with false information, their account may be closed and any winnings may be forfeited.

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